Privacy Policy

Privacy Policy

At RS Transportation, we are committed to protecting your privacy and the confidentiality of your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your data in accordance with applicable privacy laws in Malaysia.

1. Information We Collect

We may collect the following personal information when you interact with us:

  • Full name

  • Contact details (phone number, email address, address)

  • Identification details (e.g., IC or driver’s license for car rental)

  • Booking details (rental dates, pickup/drop-off locations)

  • Payment or transaction information (where applicable)

This information is collected through:

  • Phone or WhatsApp communication

  • Website or social media inquiries

  • Direct bookings or forms

2. How We Use Your Information

Your information is used for the following purposes:

  • To process and manage bookings

  • To provide transportation, rental, or courier services

  • To communicate with you regarding your reservation or service request

  • For invoicing and payment processing

  • To improve our services and customer experience

  • To comply with legal or regulatory requirements

3. Data Protection and Storage

All personal data is stored securely and only accessible to authorized personnel. We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

4. Sharing of Information

RS Transportation does not sell, rent, or share your personal information with third parties, except:

  • When required by law or legal processes

  • When necessary to complete a transaction (e.g., payment gateways)

  • With your explicit consent

5. Your Rights

You have the right to:

  • Request access to the personal information we hold about you

  • Request correction of any inaccurate or outdated information

  • Withdraw your consent to the use of your data at any time

To exercise any of these rights, please contact us using the details below.

6. Updates to This Policy

This Privacy Policy may be updated from time to time. Any changes will be posted on our website or made available upon request.

7. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your information is handled, please contact:

RS Transportation
Contact Person: Mohd Fadhil bin Yunos
Phone/WhatsApp: +6016-2806060
Email: rstransportationn@gmail.com
Location: Kota Kinabalu, Sabah

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